"Been my go-to for years." Been my go-to for years. Very skilled technicians. They know how to answer any question. The latest was Travis. I wouldn't be surprised if he could do this work blindfolded. - Former Customer
"We have always been treated with kindness and respect." We have basically been customers. Since Bo opened the doors, we have always been treated with kindness and respect. We have been helped in major crisis. And even when we just needed a check-up, we are long-term customers. Travis was a delight and explained things that needed to be. I feel safe and secure until I see you in the spring. - Katherine W.
"Kindness and respect, always." We have been customers since Thomas Service Company opened. We've always been treated with kindness and respect, whether during a major crisis or a regular check-up. The team is delightful and explains everything well. I feel safe and secure until my next visit. - Katherine W.
"Always a wonderful experience!" Always a wonderful experience with the folks from Thomas Service Company. I have a maintenance plan with them, and they come out regularly to ensure my system is ready for the season. They are always quick to respond to minor questions or issues, and I feel comfortable knowing they have my back! - Christopher G.
"Absolutely 5-star service." I bought a top-of-the-line HVAC unit from Thomas Service Company last year—a really good experience. When my heat shut off last night, they sent a tech who quickly fixed the issue. They honored their warranty and even found another electric issue I wasn't aware of. Absolutely 5-star service. - Gerry N.
"Great Service!" Our technician, Bob Reedy, was very knowledgeable and thorough. Would highly recommend Thomas Service Co. to anyone in need of HVAC service or installation! - Tomas B.
"Highly Recommend" Dalton did a fantastic job troubleshooting a refrigerant leak and was able to fix it in one visit. They are very dependable and show up when promised! - Deborah F.
"Always a wonderful experience with the folks from Thomas!" Always a wonderful experience with the folks from Thomas - I've had my unit for 3 and a half years. I have a maintenance plan with them, and they come out regularly twice a year to ensure my system is ready for the coming season. Today, Dalton came out and had an awesome attitude, provided no bad news (with the exception that today is not Friday!) and completed his maintenance check & clean with swiftness and professionalism.In the past when if I've ever had minor questions or issues, they were always super quick to respond and have a technician come out to inspect my system. I sleep comfortable knowing they have my back in the event I ever have any issues! Thank yall! - Christopher G.
Always a wonderful experience with the folks from Thomas - I've had my unit for 3 and a half years. I have a maintenance plan with them, and they come out regularly twice a year to ensure my system is ready for the coming season. Today, Dalton came out and had an awesome attitude, provided no bad news (with the exception that today is not Friday!) and completed his maintenance check & clean with swiftness and professionalism.
In the past when if I've ever had minor questions or issues, they were always super quick to respond and have a technician come out to inspect my system. I sleep comfortable knowing they have my back in the event I ever have any issues! Thank yall!
"Thanks Thomas Service for being so responsive!" We called Thomas this morning because our HVAC went out over the weekend, and they got someone to our house within hours! Dalton came in and got straight to business, knew exactly what the issue was...gave me a quote, and got the job done. He was very nice, courteous, and friendly. Thanks so much for your help today Dalton and thanks Thomas Service for being so responsive! - Stephanie H.
We called Thomas this morning because our HVAC went out over the weekend, and they got someone to our house within hours! Dalton came in and got straight to business, knew exactly what the issue was...gave me a quote, and got the job done. He was very nice, courteous, and friendly. Thanks so much for your help today Dalton and thanks Thomas Service for being so responsive!
